Shipping Policy: We have received notification from our couriers that delays will not be eligible for guaranteed service refunds. FedEx & UPS do not accept liability for delays or damage due to events beyond their control (ex. severe weather) and for most perishable items. Please see FedEx’s Service Guide and UPS’ Service Guarantee for more information. See our more detailed Shipping Policy under our Terms & Conditions. ICSB will do its best to accommodate requested delivery date.