Terms of Service

ICSB Privacy Policy

By using the ICSB website, you consent to our privacy policy. If revisions are made to the privacy policy, we will post them on this page.
ICSB is firmly committed to protecting your privacy.
Your name, company, address, date of birth, phone numbers, and email information you provide to order ICSB products will be used to process and ship your order. ICSB clients may also pay account balances through the ICSB website. This information may be used to contact you about future offerings of ICSB. The credit card information will be used to process the order, or pay account only.
ICSB will not share your information with anyone.

Most recent update to the Privacy Policy: April 1, 2014.

ICSB Return Policy

ICSB cannot accept returns of any kind for perishable media or products. Any other product returns will be assessed a $25 restocking fee. Products are only eligible for return if ICSB finds them in a condition of brand new. Product condition is determined by ICSB only.

Most recent update to the Return Policy: April 1, 2014.

ICSB Shipping Policy

Packages will be delivered via UPS, FedEx or USPS to the receiver. Please note, we have received notification from our shippers that any delays, especially due to COVID-19 closures, will not be covered by insurance, or be eligible for guaranteed service refunds. Most perishable items are not eligible for refund due to the courier’s policies. ICSB is not responsible for the any delay with the shipment once it has been picked up by the courier as we cannot control delays due to operational issues, weather, etc. ICSB always recommends faster shipping in case of delay, overnight delivery options are more likely to be offered a refund by the courier than slower methods. Upon request, ICSB will file a claim for delays or damage to your shipment, please provide photos of damage to aid in the claim.

At the present time ICSB is shipping to all US states. ICSB also ships to Canada. To inquire about other shipping areas please contact our office. If you would like to ship to a location other than the ones listed above, please contact our office at ik9sb@aol.com to evaluate potential delivery options.

Most recent update to the Shipping Policy: July 26th 2022.

ICSB Liability Policy

The material and information contained on this website is for general informational purposes only and should not be used in making any legal or business decisions. ICSB makes no promises, representations, or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, products, or services described on this website. ICSB is not liable for any false, inaccurate, inappropriate, or incomplete information presented on the website. ICSB is not liable for any disruptions as a result of the website being temporarily unavailable due to technical issues or otherwise beyond its control or for any loss or damage suffered as a result of the use of or access to, or inability to use or access, this website.
Certain links in this website will lead to websites that are not within the control of ICSB. When you activate these links, you will leave the ICSB website. ICSB has no control over and accepts no responsibility or liability for such websites.

ICSB is not liable for any loss or damage, including, without limitation, damage for loss of business or loss of profits, arising directly or indirectly from your use of or inability to use, this website or any of the material or information on this website.

Opinions expressed by the sellers on this website, and those providing comments, are the sole opinion of the seller or commenter and do not reflect the opinions of ICSB. ICSB is not responsible or liable for the accuracy of any of the information supplied by sellers or commenters, including information that has become outdated since its original posting. ICSB does not and will not tolerate any defamatory material or statements, obscene content, or abusive or intimidating comments. ICSB monitors comments on this website and may remove any material from the website at its sole discretion, without warning or notice.

These disclaimers and exclusions are governed by the laws of the State of Oregon.

Most recent update to the Liability Policy: August 3, 2022.

ICSB Cancellation Policy

Once an order is placed the credit card is charged immediately and no cancellations are allowed. Please be sure to call (503) 663-7031 9 AM - 5 PM Monday through Friday if there are any questions about your order prior to placing it.

Most recent update to the Cancellation Policy: August 1, 2014.